How to Turn Your Reluctant Users into Power Users

Join us as Brian Jones, Senior Director, Customer Adoption at iManage, share insights gained from his 20+ years of experience in legal tech. Attendees will develop a better idea of what adoption is, how to sustain and measure, it as well as its role in helping your legal professionals achieve their goals.

Attendees will learn:

  • Why increased training may not be the answer to low adoption rates

  • How to better focus on the business of your firm and the needs of of users

  • Necessary steps in building a technical solution that is best tailored to your firm

  • How to leverage past adoption success to help createmeasurable, continuous improvements and drive adoptionwithin the company

  • What can be achieved on personal and company-wide scales when adoption increases


Brian Jones
Senior Director, Customer Adoption

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